Crisis Line volunteers go through 32 hours of training and 4 internships to learn our Active Listening philosophy, HopeLine policies & procedures, lethality assessment protocols, and specific skills for crisis de-escalation. Volunteers are then paired with a mentor to begin answering crisis calls and texts. 

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Volunteers on the lines can expect to help people experiencing:

• mental health emergencies

• suicide

• domestic violence

• loneliness

• grief

• child abuse

• trauma 

• addiction & recovery

HopeLine accepts interns who are interested in gaining experience in

non-profit management, crisis intervention, mental health, finance, social media & marketing, and much more!

Reassurance volunteers go through an 8 hour training class to learn our Active Listening philosophy, lethality assessment, and HopeLine policies & procedures. Volunteers then can make outbound calls to our Reassurance program participants.

 

The program participants are typically elderly or homebound with little to no daily support. These calls are friendly, check-in calls to help reduce loneliness and isolation in our community. 

HopeLine's Board of Directors has two subcommittees that you can serve on!

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There is the Finance & Strategy Committee and the Events & Fundraising Committee.  Please click HERE for more information.